Centrica: British Gas invests £2m in new energy advisory centers

British Gas is today announcing that a further £2million will be invested in financial advice centers funded by the British Gas Energy Trust to get more help for those battling the cost of living. The British Gas Energy Trust is an independent charity funded solely by British Gas and, as well as helping consumers directly with grants, it works with and funds other financial and energy advice projects across the UK .


There are currently 23 British Gas Energy Trust funded advice centers in the UK (such as Citizens Advice Sunderland, Money Matters Glasgow, Riverside Cardiff) and this additional investment will add 20 more. Charities help consumers with financial advice, access to benefits, help with bill disputes, energy support, and help with applying for grants. They managed the debts of 24,000 people and earned £16m in extra income for those seeking advice, while enabling the cancellation of £7m in debt. The additional £2m funding will increase that impact with 35,000 people expected at the centers this year.

Independent research from the Center of Sustainable Energy showed that more than three quarters (78%) of people supported by these organizations were able to plan ahead for household bills and other expenses. More than two-thirds (68%) said the support had helped them access additional income and 72% had experienced an improvement in their financial situation since receiving support.

“We pride ourselves on being a responsible company and want to help consumers struggling with the cost of living in any way we can. A big part of that is making sure we have direct grants and funds for consumers who are really struggling to provide much – needed immediate help The advice centers supported by the British Gas Energy Trust play a vital role in ensuring people get longer term help and that mix of immediate and longer-term assistance is very effective in bringing about lasting change. We are very proud of the work done by the British Gas Energy Trust.”

Chris O’Shea, Managing Director, Centrica

“The impacts of high energy bills and the cost of living crisis are harsh and far reaching. So, as a charity, we have taken the decision to release £1million in funding for additional advice, help and support, funding projects in areas our research and modeling indicated were most in need.We felt it was right to take this step at a time of grave crisis, serious and likely ongoing for the people we serve.And we are deeply grateful to Chris O’Shea and British Gas for £1million in matching funding, enabling us to double our efforts and impact at this critical time. ”

Helen Charlton, Chair of the British Gas Energy Trust

Every year the British Gas Energy Trust provides advice and support services to all consumers and last year it provided £1.8million in debt relief, fuel vouchers emergency and grants to replace boilers, with additional funding of £3.6m provided to charities offering advice. and financial support.

Since the Trust’s launch in 2004, over £85m has been invested to help over 500,000 people manage their energy expenses

This year the British Gas Energy Support Fund was also set up with an investment of £6 million in response to the cost of living crisis. Through the fund, thousands of British Gas customers have received grants ranging from £250 to £750 to help pay their energy bills. More than a third of recipients are on disability benefits and many are families – 30% are single parents and a quarter have children under 5.